Cancellation Policy & Model Withdrawal Form

A. Cancellation Policy

Introduction

Consumers have a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed profession:

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (Frank Sticht, Frank Sticht - Flanko, Meißenwies 10, 66123 Saarbrücken, Germany, phone: 017620962825, email: kontakt@flanko.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email).

You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Expiry of the right of withdrawal

The right of withdrawal expires early if we have begun performing the contract after you have expressly consented to us beginning performance before the end of the withdrawal period, you have confirmed your acknowledgement that by giving your consent you lose your right of withdrawal once performance of the contract begins, and we have provided you with a confirmation of the contract on a durable medium that sets out the content of the contract, including the aforementioned conditions for the early expiry of the right of withdrawal.

B. Model withdrawal form

If you wish to withdraw from the contract, please complete and return this form.

To

Frank Sticht
Frank Sticht - Flanko
Meißenwies 10
66123 Saarbrücken
Germany

Email: kontakt@flanko.de

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

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Name of consumer(s)

________________________________________________________
Address of consumer(s)

________________________________________________________
Signature of consumer(s) (only if this form is notified on paper)

_________________________
Date

(*) Delete as appropriate